Shipping & Returns

Shipping Policy We process all orders within 2-3 business days. Once shipped, delivery times vary based on location:

  • Canada & USA: 5-10 business days

  • International: 10-20 business days

We offer standard and expedited shipping options at checkout. Shipping costs are calculated based on the destination and selected shipping method.

Return Policy If you’re not satisfied with your purchase, you may return it within 30 days of delivery. Items must be in their original condition, unworn, and with tags attached.

How to Initiate a Return:

  1. Contact our support team at Cloudgoviral@gmail.com with your order number.

  2. We’ll provide a return shipping label (if applicable).

  3. Ship the item back to us.

  4. Once received, we’ll process your refund within 5-7 business days.

Please note: Shipping costs for returns may apply unless the item is defective or incorrect.